Terms and Conditions
1. Acceptance of Terms
Welcome to Gb Utilities! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
Gb Utilities provides gas and electricity supply services to residential and commercial customers in Brierley Hill and the United Kingdom. Our services are subject to availability and adherence to these terms.
3. User Accounts
To access certain features of our services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Usage Restrictions
You agree not to use our services for any unlawful purpose or in a way that could damage, disable, overburden, or impair the website’s functionality. You also agree not to attempt to gain unauthorized access to any portion of our website or services.
5. Pricing and Billing
Pricing for our gas and electricity services is outlined on our website. Billing information and payment terms will be provided using the Get Quote page. Gb Utilities reserves the right to modify pricing and billing terms with prior notice.
6. Termination
Gb Utilities may terminate or suspend your account and access to our services at any time, with or without cause, including for violation of these terms.
7. Intellectual Property
All content, logos, and designs on our website are the property of Gb Utilities and are protected by intellectual property laws. You are not permitted to use, reproduce, or distribute our content without prior written consent.
8. Limitation of Liability
Gb Utilities shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Contact Information
For complaints, inquiries, or assistance, please contact us:
Email: complaints@gbutilities.co.uk
Phone: 01384310859
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the United Kingdom.
12. Changes to Terms
Gb Utilities reserves the right to modify or revise these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the modified terms.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at the provided email address or phone number.